Privacy Policy (Kenya-Compliant)
Last Updated: [01/01/25]
Mom's Assistant is committed to protecting your personal data in accordance with the Kenya Data Protection Act, 2019. This policy explains how we collect, use, and safeguard your data.
Data Controller
Mom's Assistant, a Kenyan-based digital service platform, is the data controller responsible for processing your personal data.
📧 For any inquiries:
privacy@momassitant.co.keInformation We Collect
We collect the following data, only with your knowledge and consent:
Personal Data:
Name, ID/passport number, phone number, email, gender, address
Professional Data:
Work experience, availability, skills, preferences
Technical Data:
IP address, device info, browser type, cookies, site interactions
Verification Data (optional):
National ID, certificate of good conduct, references
Legal Basis for Processing
Under the DPA, we only process your data based on:
- •Your explicit consent
- •Performance of a contract (e.g., profile listing or matching)
- •Legal obligation
- •Legitimate interest in improving user experience and platform safety
Purpose of Data Use
We use your data to:
- •Create and manage user profiles
- •Match house managers with potential hosts (and vice versa)
- •Facilitate communication between users
- •Provide customer support and dispute resolution
- •Conduct optional background checks (with consent)
- •Comply with legal obligations (e.g., fraud prevention)
Data Sharing & Third Parties
We do not sell your data. We may share data with:
- •Verified users (with your consent)
- •Law enforcement or regulatory authorities if required by law
- •Third-party tools for ID or background verification (e.g., eCitizen, CRB) — only with consent
- •Payment providers (if financial transactions are included)
Data Retention
We retain your data only as long as:
- •You're an active user, or
- •It's needed for legal, security, or record-keeping purposes.
You can request deletion at any time.
Your Rights Under the Kenya DPA
You have the right to:
- •Access your data
- •Rectify inaccuracies
- •Object to or restrict certain processing
- •Withdraw consent at any time
- •Request deletion of your data ("Right to be forgotten")
- •File a complaint with the Office of the Data Protection Commissioner (ODPC)
📧 To exercise any of these rights, email:
privacy@momassitant.co.keCookies
We use cookies to:
- •Save your session preferences
- •Analyze traffic and user behavior
- •Improve website performance
You can manage cookies via your browser settings.
Data Security
We use SSL encryption, secure servers, and access controls to protect your personal data against loss, misuse, or unauthorized access.
Children's Data
This platform is not intended for persons under 18 years. We do not knowingly collect personal information from minors.
Updates to This Policy
We may occasionally update this policy. If changes are significant, we will notify you via email or platform alert.